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What You Can Learn from 7 Theme Fusion Success Stories

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How to Create a Dropdown of Contacts from a Contact Group in Ivanti Neurons for ITSM | NCSi Tutorial

By |January 27th, 2026|Categories: News, Videos|Tags: , , |

In this Ivanti Neurons for ITSM tutorial, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) shows how to create a dropdown list of contacts based on a Contact Group, without needing custom attributes or complex workarounds.

Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) | Step-by-Step Walkthrough

By |January 20th, 2026|Categories: News, Videos|Tags: , , |

Learn how to quickly configure the Neurons Platform Integration inside your Ivanti ITSM tenant, where to generate the required credentials in Neurons, and how to validate the connection—without needing to open a support ticket.

How to Route Incidents to Teams Based on Category in Neurons for ITSM

By |December 17th, 2025|Categories: News, Videos|Tags: , , |

Learn how to automatically route incidents to the right team based on category with Thomas Adriaansen. This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.

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How to Create a Custom Pick List in Neurons for ITSM

November 6th, 2025|Comments Off on How to Create a Custom Pick List in Neurons for ITSM

Learn how to create a custom pick list in Ivanti Neurons for ITSM with Thomas Adriaansen. In this quick tutorial, Thomas walks you through building custom dropdowns and linking them to business objects — perfect for admins looking to tailor their ITSM setup.

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Congratulations Ashley Carpenter – Director of Commercial Sales

September 15th, 2025|Comments Off on Congratulations Ashley Carpenter – Director of Commercial Sales

Bountiful, Utah— Sept 15, 2025 — We’re thrilled to share that Ashley Carpenter has been promoted to Director of Commercial Sales at NCSi! Her leadership and dedication continue to make a powerful impact on our team and customers alike.

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We’re Hiring: Sales Support Administrative Assistant

Position Summary: We are seeking a detail-oriented and organized Sales Support Administrative Assistant to join our team. This role provides critical administrative and operational support to the sales team by managing customer data, processing orders and invoices, maintaining CRM records, and assisting with customer inquiries.

How to Auto-link an External Authentication Provider (SSO) to an Employee record in Ivanti Neurons for ITSM

By |August 6th, 2025|Categories: News, Videos|Tags: , , |

Thomas Adriaansen, ITSM Consultant at NCSi walks you through the process of automatically linking an external authentication provider, such as Okta to employee records in Ivanti Neurons for ITSM.

Grub Club Webinar – Accelerate Issue Resolution with Ivanti Bots

By |August 1st, 2025|Categories: Events, News, Uncategorized, Videos|

Network Consulting Services, Inc. (NCSi) explores the Ivanti Neurons Bots interface and how it transforms IT operations. Hosted by Bryan Hadzik with guest engineers Robert Kemeny and Jaron Bracken, this webinar dives into practical demonstrations and real-world use cases for automation with bots.

NCSi How To: Add a Downloadable Attachment to a Request Offering in Ivanti Neurons for ITSM

By |July 11th, 2025|Categories: News, Videos|Tags: , , |

Need users to download and reattach a file during a request submission? In this NCSi how-to video, Thomas Adrian-Smith walks you through the steps to add a downloadable attachment—like a spreadsheet or form—to a Request Offering in Ivanti Neurons for ITSM.

We’re Hiring: Project Manager

By |July 10th, 2025|Categories: Careers, News|

Position Summary: NCSi is a professional services provider for multiple software products covering initial implementation and ongoing support services. The main duties of our project managers are centered around managing and maintaining Professional Services projects while working effectively in a remote team environment.

Ivanti Neurons for UEM – New Software Inventory Features Explained

By |July 8th, 2025|Categories: News, Videos|Tags: , , |

In this quick walkthrough, Jaren Bracken, Senior Deployment Engineer at Network Consulting Services, Inc. (NCSi), highlights the newest capabilities in Ivanti Neurons for ITSM Software Inventory

How to Configure Ivanti Neurons ITSM to Google Workspace Email | Step-by-Step Guide

By |June 25th, 2025|Categories: News, Videos|Tags: , , |

In this "How To" video from NCSi, Integration Engineer Jonathan Cooke walks you through the complete process of configuring Ivanti Neurons for ITSM to monitor and receive emails from a Google Workspace account.