Webinar Recording- From Chaos to Control with Ivanti: Building a Strategic IT Operation
In this NCSi webinar, Bryan Boam, CEO of Network Consulting Services (NCSi), and Dan Lutter, Head of Business Transformation Services, discuss how organizations can move from reactive IT operations to a proactive, measurable, and sustainable operating model.
How to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM
In this video, Jerry Hall demonstrates how to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM.
We’re Hiring: Sales Support Administrative Assistant
Position Summary: We are seeking a detail-oriented and organized Sales Support Administrative Assistant to join our team. This role provides critical administrative and operational support to the sales team by managing customer data, processing orders and invoices, maintaining CRM records, and assisting with customer inquiries.
How to Create a Dropdown of Contacts from a Contact Group in Ivanti Neurons for ITSM | NCSi Tutorial
In this Ivanti Neurons for ITSM tutorial, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) shows how to create a dropdown list of contacts based on a Contact Group, without needing custom attributes or complex workarounds.
Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) | Step-by-Step Walkthrough
Learn how to quickly configure the Neurons Platform Integration inside your Ivanti ITSM tenant, where to generate the required credentials in Neurons, and how to validate the connection—without needing to open a support ticket.
How to Route Incidents to Teams Based on Category in Neurons for ITSM
Learn how to automatically route incidents to the right team based on category with Thomas Adriaansen. This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.