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What You Can Learn from 7 Theme Fusion Success Stories

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How to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM

By |June 4th, 2026|Categories: News, Videos|Tags: , , |

In this video, Jerry Hall demonstrates how to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM.

Grub Club Webinar – From Chaos to Control with Ivanti: Building a Strategic IT Operations Roadmap

By |May 13th, 2026|Categories: Uncategorized|

Join NCSi experts Dan Lutter and Bryan Boam for an exclusive Grub Club webinar focused on the NCSi Strategic Roadmap & Delivery Program, a structured operational transformation approach supported by Ivanti technologies.

AI in Ivanti Explained: Power, Possibilities, and Practical Limits

By |March 16th, 2026|Categories: Uncategorized|

Join us for our next NCSi Grub Club Webinar, we’ll break down how AI is being used across Ivanti solutions today, where it delivers real value, and where expectations need to stay grounded.

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We’re Hiring: Sales Support Administrative Assistant

March 5th, 2026|Comments Off on We’re Hiring: Sales Support Administrative Assistant

Position Summary: We are seeking a detail-oriented and organized Sales Support Administrative Assistant to join our team. This role provides critical administrative and operational support to the sales team by managing customer data, processing orders and invoices, maintaining CRM records, and assisting with customer inquiries.

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How to Create a Dropdown of Contacts from a Contact Group in Ivanti Neurons for ITSM | NCSi Tutorial

January 27th, 2026|Comments Off on How to Create a Dropdown of Contacts from a Contact Group in Ivanti Neurons for ITSM | NCSi Tutorial

In this Ivanti Neurons for ITSM tutorial, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) shows how to create a dropdown list of contacts based on a Contact Group, without needing custom attributes or complex workarounds.

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Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) | Step-by-Step Walkthrough

January 20th, 2026|Comments Off on Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) | Step-by-Step Walkthrough

Learn how to quickly configure the Neurons Platform Integration inside your Ivanti ITSM tenant, where to generate the required credentials in Neurons, and how to validate the connection—without needing to open a support ticket.

How to Route Incidents to Teams Based on Category in Neurons for ITSM

By |December 17th, 2025|Categories: News, Videos|Tags: , , |

Learn how to automatically route incidents to the right team based on category with Thomas Adriaansen. This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.

How to Create a Custom Pick List in Neurons for ITSM

By |November 6th, 2025|Categories: News, Videos|Tags: , , |

Learn how to create a custom pick list in Ivanti Neurons for ITSM with Thomas Adriaansen. In this quick tutorial, Thomas walks you through building custom dropdowns and linking them to business objects — perfect for admins looking to tailor their ITSM setup.

Congratulations Ashley Carpenter – Director of Commercial Sales

By |September 15th, 2025|Categories: News|

Bountiful, Utah— Sept 15, 2025 — We’re thrilled to share that Ashley Carpenter has been promoted to Director of Commercial Sales at NCSi! Her leadership and dedication continue to make a powerful impact on our team and customers alike.