TeamDynamix gives IT and business teams a single no-code platform for service management, asset management, automation and AI. Build workflows, connect systems and launch self-service without writing code or adding developers, so your team spends less time administering tools and more time delivering great service.
SERVICE
A great platform is only half the equation. NCSi pairs the no-code power of TeamDynamix with hands-on consulting, implementation and managed services, so your team gets results from day one – not months down the road.
Our consultants have spent years designing, deploying and supporting IT Service Management and IT Asset Management solutions for commercial, education and government organizations. We bring that experience to every TeamDynamix engagement: mapping your current processes, migrating data and integrations from your existing tools, configuring service portals and workflows, and training your administrators to own the platform with confidence.
After go-live, NCSi stays with you. Whether you need extra capacity for a new automation project, help extending service to HR or Facilities, or ongoing managed services, we keep your TeamDynamix investment growing with your business.
NCSi + TeamDynamix: a modern, no-code service platform backed by a partner who knows how to make it work.
NCSi’s TeamDynamix Services:
- Assessment & Roadmap Planning
- Implementation & Migration from Legacy ITSM Tools
- IT Service Management & Service Portal Design
- IT Asset Management & Software License Optimization
- Workflow, Integration & Automation
- Enterprise Service Management Expansion
- Managed Services, Licensing & Renewals
From the service desk to asset management to enterprise-wide automation, NCSi helps you plan, deploy and get the most from every part of the TeamDynamix platform:
ITSM – ITAM (Sassafras) – DEX – Conversational AI – iPaaS – ESM – PPM
Talk to an NCSi TeamDynamix expert »
Introducing: TEAMDYNAMIX NO-CODE AI ITSM
A unified platform that combines ITSM, ESM, ITAM, DEX, PPM and integration with built-in AI and automation. IT teams can design workflows, configure service catalogs, connect hundreds of systems and deploy virtual agents through visual, drag-and-drop tools – no developers required.
ENDING THE TRADE-OFF BETWEEN SIMPLE AND POWERFUL
IT leaders are often told to choose between basic tools that run out of room as they grow, or heavyweight platforms that bring high cost and constant admin overhead. According to Gartner, 8 in 10 IT buyers overspend on their ITSM platform.
TeamDynamix is built to adapt as your organization changes – without re-implementing or replatforming. Proven migration methods and contract transition programs make switching straightforward, and NCSi helps map your integrations, processes and automations so you see value quickly.
30–60% ticket deflection with virtual agents
40–90% faster resolution with AI-powered service
2–3 months per year of manual work eliminated per technician
TeamDynamix is the no-code platform you need to modernize IT service delivery.
The Journey of an Asset | TeamDynamix IT Asset Management Webinar | NCSi
In this webinar from Studio 3B, Network Consulting Services, Inc. (NCSi) Bryan Boam, and Bryan Hadzik follow the full lifecycle of an asset, from purchase to retirement. We show how Team Dynamics can be the single source of truth that gives each department what it needs, without competing systems or stale spreadsheets.
TeamDynamix Solutions:
TeamDynamix Unified Platform
One no-code platform. Every service team.
- IT Service Management (ITSM)
- AI Service Assist
- Incidents & Problems
- Service Portal & Knowledge Base
- ITIL Change Management
- Release Management
- Workflow & Automation
- Dashboards & Reporting
- IT Asset Management (ITAM)
- Software Asset Management
- Software License Compliance
- Hardware Lifecycle Management
- Asset Discovery & CMDB/CI
- IT Asset Location Mapping
- Lab Equipment Management
- Digital Employee Experience (DEX)
- Automated Self-Healing
- Real-Time Health Monitoring
- Proactive Issue Detection
- DEX Analytics
- Conversational AI (CAI)
- Virtual Support Agents
- Intent Matching
- Multi-Channel Support
- Generative AI
- Enterprise Integration & Automation (iPaaS)
- Connector Library
- API Management
- Visual Flow Builder
- Dynamic Forms Builder
- Data Transformation & Integration
- Enterprise Service Management (ESM)
- Human Resources
- Facilities
- Finance & Procurement
- Legal & Compliance
- Marketing & Creative
- Project Portfolio Management (PPM)
- Project Intake & Governance
- Project & Resource Management
- Team Collaboration
- PPM Dashboards & Reports
NCSi’s Expertise:
We are your TeamDynamix experts in licensing, renewals, planning, migration, implementation, project management and managed services.