News
How to Route Incidents to Teams Based on Category in Neurons for ITSM
Learn how to automatically route incidents to the right team based on category with Thomas Adriaansen. This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.
How to Create a Custom Pick List in Neurons for ITSM
Learn how to create a custom pick list in Ivanti Neurons for ITSM with Thomas Adriaansen. In this quick tutorial, Thomas walks you through building custom dropdowns and linking them to business objects — perfect for admins looking to tailor their ITSM setup.
Congratulations Ashley Carpenter – Director of Commercial Sales
Bountiful, Utah— Sept 15, 2025 — We’re thrilled to share that Ashley Carpenter has been promoted to Director of Commercial Sales at NCSi! Her leadership and dedication continue to make a powerful impact on our team and customers alike.
Events
Grub Club Webinar – Managing Windows 10 End-of-Life by Automating Updates
Join us for an engaging webinar to explore how Ivanti Neurons for Patch can help you automate, simplify, and accelerate your migration to Windows 11.
Grub Club Webinar – Accelerate Issue Resolution with Ivanti Bots
Network Consulting Services, Inc. (NCSi) explores the Ivanti Neurons Bots interface and how it transforms IT operations. Hosted by Bryan Hadzik with guest engineers Robert Kemeny and Jaron Bracken, this webinar dives into practical demonstrations and real-world use cases for automation with bots.
NCSi Webinar – Mastering the Digital Employee Experience with Ivanti Neurons for DEX
We know IT teams like yours are constantly juggling priorities, putting out fires, and keeping users happy—all while trying to optimize digital experiences. Sound familiar? Then you won’t want to miss Network Consulting Services (NCSi) upcoming webinar on Ivanti Neurons for Digital Experience (DEX)!





