How to Create a Dropdown of Contacts from a Contact Group in Ivanti Neurons for ITSM | NCSi Tutorial
In this Ivanti Neurons for ITSM tutorial, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) shows how to create a dropdown list of contacts based on a Contact Group, without needing custom attributes or complex workarounds.
Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) | Step-by-Step Walkthrough
Learn how to quickly configure the Neurons Platform Integration inside your Ivanti ITSM tenant, where to generate the required credentials in Neurons, and how to validate the connection—without needing to open a support ticket.
How to Route Incidents to Teams Based on Category in Neurons for ITSM
Learn how to automatically route incidents to the right team based on category with Thomas Adriaansen. This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.
How to Create a Custom Pick List in Neurons for ITSM
Learn how to create a custom pick list in Ivanti Neurons for ITSM with Thomas Adriaansen. In this quick tutorial, Thomas walks you through building custom dropdowns and linking them to business objects — perfect for admins looking to tailor their ITSM setup.
Congratulations Ashley Carpenter – Director of Commercial Sales
Bountiful, Utah— Sept 15, 2025 — We’re thrilled to share that Ashley Carpenter has been promoted to Director of Commercial Sales at NCSi! Her leadership and dedication continue to make a powerful impact on our team and customers alike.
How to Auto-link an External Authentication Provider (SSO) to an Employee record in Ivanti Neurons for ITSM
Thomas Adriaansen, ITSM Consultant at NCSi walks you through the process of automatically linking an external authentication provider, such as Okta to employee records in Ivanti Neurons for ITSM.