NCSi How To: – Enable Record Locking in Ivanti Neurons for ITSM | Step-by-Step Tutorial by NCSi

In this quick and practical video, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) walks you through the process of enabling the Record Locking feature in Ivanti Neurons for ITSM to help ensure data integrity and prevent simultaneous edits to records.
What is Record Locking?
Record locking prevents multiple users from editing the same incident, task, or service request at the same time—helping your organization maintain cleaner, more reliable data.
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