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Supporting the Customer Journey
Network Consulting Services, inc.(NCSi) is a security and operations service provider with over 25 years of industry experience. Our main focus is helping companies continually extract value from their technology purchases. NCSi realizes that IT challenges may require any number of solutions. Making sure those solutions address challenges and work inside business workflow is where NCSi shines.
NCSi’s experience in professional services surrounding IT Security, Service and Asset Management, and Mobility Management is unprecedented. For over 25 years, NCSi has been a leading service provider with certified technicians across the country that have implemented a variety managed service plans to help our customers through IT challenges. At NCSi, the purchase of technology is not the END of the journey…it is just the BEGINNING.
The approach of assessing needs and implementing solutions is often referred to as The NCSi Customer Journey. The steps of this approach include:
Business Objective: What are our customers goals?
Design/Consulting: Define business requirements and technology decisions.
Deployment: Build technology configurations to fit the customers environment.
Validation: Verify objective and functionality.
Move to Production: Go-Live or migration into operational production.
Phase Progression: Continue the relationship with next phase, training, or growth opportunities.
We Help Build Your Department of Know.
Our team of 40+ consultants located around the US are well-versed (and certified) in End User Success, IT security, Service Management and other solutions necessary to create a productive and safe workforce for your enterprise. We have the capabilities, partners and skillsets you need to define, build, unify and manage your technology vision.
Our Partners: Working Better Together
Certified. Qualified. Diversified.
We retain the highest partnership levels with these software publishers:
News & Events
How to Auto-link an External Authentication Provider (SSO) to an Employee record in Ivanti Neurons for ITSM
Thomas Adriaansen, ITSM Consultant at NCSi walks you through the process of automatically linking an external authentication provider, such as Okta to employee records in Ivanti Neurons for ITSM.
NCSi How To: Add a Downloadable Attachment to a Request Offering in Ivanti Neurons for ITSM
Need users to download and reattach a file during a request submission? In this NCSi how-to video, Thomas Adrian-Smith walks you through the steps to add a downloadable attachment—like a spreadsheet or form—to a Request Offering in Ivanti Neurons for ITSM.
We’re Hiring: Project Manager
Position Summary: NCSi is a professional services provider for multiple software products covering initial implementation and ongoing support services. The main duties of our project managers are centered around managing and maintaining Professional Services projects while working effectively in a remote team environment.