Webinar: How To Future-Proof Your IT Service Management [Recorded] 8/12 1

Turbocharge your ITSM with automation, AI, and digital channels for immediate ROI. Bring new digital channels like SMS, webchat, and self-service to your service management solution.

Join industry leaders Kevin Smith, founder of IT Transformation Institute and accredited author in the ITSM industry, Richard Green, Solution Engineer at Bright Pattern, and Bryan Hadzik, Sr. Director of Engineering at NCSi as they discuss Next-Generation Service Management.

Learn:

– How to automate 90% of ITSM incident creation and password reset
– How to implement practical AI for immediate ROI
– How to empower agents and end users with self-service and digital channels
– How to monitor service management quality on all channels with AI
Omnichannel conversations for your ITIL call center

FREE GIFT!
Join to find out how you can receive a free copy of Kevin Smith’s book on world-class IT Service Management.

Watch the Recording Now!