Webinar: The Missing Ingredient In Your ITSM Sandwich 10/21

Like peanut butter without the jelly, your (Jira) solution is missing the key ingredient for successful productivity and end user satisfaction. Are you missing these ingredients? • Change Management /CMDB • Request Management • Complete Asset Lifecycle Management Extend Your Reach Never before has there been a greater need for Asset Management and the ability [...]

By |2020-11-05T14:19:28-07:00October 14th, 2020|

Becoming an Internal Trusted Business Partner Within Your Organization

IT groups who have utilized ITIL framework to help with operational efficiencies have become much more effective.  The success in coupling the overarching processes with automation and the accountability which service management processes provide, has been able to change the way the rest of the business views IT.  Organizations who have successfully done this are [...]

By |2020-07-02T12:38:37-06:00July 2nd, 2020|