ServiceMaster wanted to improve their employee experience and streamline IT operational processes by automating redundant processes, integrating with other data, managing devices in the cloud and creating greater self-service capabilities.

With Ivanti solutions and the implementation expertise from NCSi, they were able to create a unified ITSM solution that delivers a holistic platform with fully integrated ITIL processes.

Special thanks to our deployment team: Ashley Carpenter, Becky Wendt, Alfredo Contreras, Mikel Whipple, Gary Lyon Jr, Wes McNabb and Mike Heberling – and to our account management experts: Steve Wanner and Ivanti’s Michael Hull.