Need users to download and reattach a file during a request submission? In this NCSi how-to video, Thomas Adriaansen, NCSi ITSM Consultant, walks you through the steps to add a downloadable attachment, like a spreadsheet or form, to a Request Offering in Ivanti Neurons for ITSM. What you’ll learn: • How to upload and locate the attachment in the system • Where to find the required Req ID • How to insert a downloadable HTML link using form designer tools • How to set up a required file re-upload field for users Perfect for ITSM admins looking to streamline form workflows and collect structured input! Find the HTML code in the Ivanti Help article at
https://forums.ivanti.com/s/article/How-To-Place-an-Attachment-on-a-Request-Offering-such-that-users-can-access-it?language=en_US