ITSM Evolution: Integrating ITAM into Service Management [Recorded] 7/30 1

The ITSM evolution is now expediting the Inclusion of Asset Management
It used to be much easier keeping track of your IT assets and ensuring end-user satisfaction. Prior to 2020, most IT Assets could be found within the confines of offices and schools. Today those same assets are spread out in homes, cars and any other imaginable place with internet access. With more knowledge workers now remote, it’s become a challenge to manage your assets and maintain high service levels.

Extend Your Reach
By evolving your Service Management platform to include Ivanti Asset Manager and Ivanti Cloud you can:

  • Locate and track assets more easily
  • Manage assets throughout the entire lifecycle
  • Receive proactive notifications for assets that need to be refreshed
  • Identify cost of assets and where those costs are allocated
  • Get automated notifications when assets fall out of defined criteria
  • Integrate assets with external sources to automate and normalize data
  • Understand current security vulnerabilities and alert security teams
  • Stay on top of financial and regulatory concerns

See Todd Hogan, NCSi’s Asset Evangelist, as he leads a strategic conversation on how to maximize productivity with your current ITSM platform. He’ll be demonstrating Ivanti Asset Manager and Ivanti Cloud while leveraging existing ITSM data to create a world class service experience.

 

 

Watch the recording