Learn how to create a custom pick list in Ivanti Neurons for ITSM with Thomas Adriaansen. In this quick tutorial, Thomas walks you through building custom dropdowns and linking them to business objects — perfect for admins looking to tailor their ITSM setup.

Thomas Adriaansen, ITSM Consultant at NCSi walks you through the process of automatically linking an external authentication provider, such as Okta to employee records in Ivanti Neurons for ITSM.

Need users to download and reattach a file during a request submission? In this NCSi how-to video, Thomas Adrian-Smith walks you through the steps to add a downloadable attachment—like a spreadsheet or form—to a Request Offering in Ivanti Neurons for ITSM.

In this quick walkthrough, Jaren Bracken, Senior Deployment Engineer at Network Consulting Services, Inc. (NCSi), highlights the newest capabilities in Ivanti Neurons for ITSM Software Inventory

In this "How To" video from NCSi, Integration Engineer Jonathan Cooke walks you through the complete process of configuring Ivanti Neurons for ITSM to monitor and receive emails from a Google Workspace account.

Thomas Adriaansen, NCSi ITSM Consultant demonstrates to process to auto-create a problem for master incidents in Ivanti Neurons for ITSM.

Take a closer look at Ivanti Neurons’ new Patch Rings feature with Jaren from NCSi! Patch Rings is one of the most requested additions to Neurons, helping IT teams deploy updates with confidence through structured, staged rollouts.