Learn how to automatically route incidents to the right team based on category with Thomas Adriaansen. This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.
Learn how to create a custom pick list in Ivanti Neurons for ITSM with Thomas Adriaansen. In this quick tutorial, Thomas walks you through building custom dropdowns and linking them to business objects — perfect for admins looking to tailor their ITSM setup.
Bountiful, Utah— Sept 15, 2025 — We’re thrilled to share that Ashley Carpenter has been promoted to Director of Commercial Sales at NCSi! Her leadership and dedication continue to make a powerful impact on our team and customers alike.
Thomas Adriaansen, ITSM Consultant at NCSi walks you through the process of automatically linking an external authentication provider, such as Okta to employee records in Ivanti Neurons for ITSM.
Network Consulting Services, Inc. (NCSi) explores the Ivanti Neurons Bots interface and how it transforms IT operations. Hosted by Bryan Hadzik with guest engineers Robert Kemeny and Jaron Bracken, this webinar dives into practical demonstrations and real-world use cases for automation with bots.
Need users to download and reattach a file during a request submission? In this NCSi how-to video, Thomas Adrian-Smith walks you through the steps to add a downloadable attachment—like a spreadsheet or form—to a Request Offering in Ivanti Neurons for ITSM.
Position Summary: NCSi is a professional services provider for multiple software products covering initial implementation and ongoing support services. The main duties of our project managers are centered around managing and maintaining Professional Services projects while working effectively in a remote team environment.
In this quick walkthrough, Jaren Bracken, Senior Deployment Engineer at Network Consulting Services, Inc. (NCSi), highlights the newest capabilities in Ivanti Neurons for ITSM Software Inventory
In this "How To" video from NCSi, Integration Engineer Jonathan Cooke walks you through the complete process of configuring Ivanti Neurons for ITSM to monitor and receive emails from a Google Workspace account.
Thomas Adriaansen, NCSi ITSM Consultant demonstrates to process to auto-create a problem for master incidents in Ivanti Neurons for ITSM.