ServiceMaster wanted to improve their employee experience and streamline IT operational processes by automating redundant processes, integrating with other data, managing devices in the cloud and creating greater self-service capabilities. With Ivanti solutions and the implementation expertise from NCSi, they were able to create a unified ITSM solution that delivers a holistic platform [...]
Week 8 Review: Election Coverage (not really) and Candy Jar Winner Week 8 Pro-Pick winners announced along with Candy Jar Challenge Queen. Jaren Bracken gives us a shout from the data center and tells us who's sponsoring next week. Thanks to Veeam Availability Suite for sponsoring week 8 Learn about our week 9 sponsor: [...]
This webinar features guest speaker and Forrester ESM expert Charles Betz, where he will share recent research and trends for next-gen ITSM in a post-pandemic world. Industry author and Bright Pattern ITSM expert Kevin Smith will then share 6 keys for turbocharging your existing ITSM and ESM solution with automation, AI and digital channels, without [...]
Studio 3B Webinar – A Day In The Life with Bright Pattern Wednesday, November 18th Communicate on all voice and digital channels in your Service Management Transform Your existing ITSM with an AI-powered omnichannel communication interaction platform. Update to modern interactions – open incidents with Web Chat with AI-powered bots Conversational Interactive Voice Response [...]
Week 7 Review: The Big Candy Jar Challenge Week 7 Pro-Pick winners announced and our regular shenanigans continue on this week's update. Play in the Candy Jar Challenge - post your guess on our LinkedIn page here Thanks to Ivanti Neurons for sponsoring week 7 and the candy challenge! Learn about our week 8 [...]
We’ll be virtually in Dallas at the Cybersecurity Summit – and you’re invited too! Join us, along with our partner Ivanti on November 11th-12th for this two-day virtual event hosted by Data Connectors. Attendees will have full access to the solution showcase floor, general sessions, keynote speaker and a live [...]
Week 6 Review: Shameless plugs, Big Boss Challenge results and Larry & John's Secret Spiff Money-Grab (shhh). Get your 4-minute update right here, right now! Thanks to Okta, Inc. for week 6 gift cards. Learn about our week 7 sponsor: Ivanti Neurons For Healing Pick for Week 7 Now! CUSTOMERS click here PARTNERS click here Games [...]
Week 5 Review: Chris Hiett joins us as we announce winners of Week 5 NFL Pro-Pick contest... and launch Dave Lamson's spiff! $10 if you beat him this week! Thank you to our Week 5 Sponsor of Gift Cards: Ivanti Service Manager Make your picks for Week 6 Week 6 Sponsor: OKTA, a Gartner [...]
Like peanut butter without the jelly, your (Jira) solution is missing the key ingredient for successful productivity and end user satisfaction. Are you missing these ingredients? • Change Management /CMDB • Request Management • Complete Asset Lifecycle Management Extend Your Reach Never before has there been a greater need for Asset Management and the ability [...]
The Scottsdale Cyber Security Summit goes virtual as it connects C-Suite & Senior Executives responsible for protecting their companies’ critical infrastructures with innovative solution providers and renowned information security experts. Admission is just $95 giving you access to all Keynote Discussions, Interactive Panels and Product Demonstrations. With full day attendance, you will earn 6 CPE/CEU Credits! Thursday, October [...]