Week 9: Not The Prettiest Post...or Week of Football Either Coming to you from our remote WFH locations, Larry and John cobble together a week-9 video update without the use of Studio 3B (Per Utah COVID suggestions this week). See who won this week: Thanks to Ivanti Endpoint Manager for week-9 gift cards. [...]
Gartner Recognizes Ivanti as a Leader in the 2020 Magic Quadrant for IT Service Management Gartner has recognized Ivanti as a leader in the 2020 Magic quadrant for IT Service Management tools. Read Gartner's evaluation of the vendors in the ITSM market, including: Why Ivanti is recognized as a leader in the Gartner Magic Quadrant [...]
VIRTUAL EVENT - DECEMBER 3 @ 8AM PT / 11AM ET Here's a sneak peak at some of the topics we will discuss on December 3rd. The Future of Work - when remote work simply works Self-heal and self service from Cloud to Edge Guessing is not a viable strategy - how to get contextual IT [...]
We’ll be virtually in Atlanta at the Cybersecurity Summit – and you’re invited too! Join us, along with our partner Ivanti on December 2nd and 3rd for this two-day virtual event hosted by Data Connectors. Attendees will have full access to the solution showcase floor, general sessions, keynote speaker and a live CISO panel discussion. [...]
ServiceMaster wanted to improve their employee experience and streamline IT operational processes by automating redundant processes, integrating with other data, managing devices in the cloud and creating greater self-service capabilities. With Ivanti solutions and the implementation expertise from NCSi, they were able to create a unified ITSM solution that delivers a holistic platform [...]
Week 8 Review: Election Coverage (not really) and Candy Jar Winner Week 8 Pro-Pick winners announced along with Candy Jar Challenge Queen. Jaren Bracken gives us a shout from the data center and tells us who's sponsoring next week. Thanks to Veeam Availability Suite for sponsoring week 8 Learn about our week 9 sponsor: [...]
This webinar features guest speaker and Forrester ESM expert Charles Betz, where he will share recent research and trends for next-gen ITSM in a post-pandemic world. Industry author and Bright Pattern ITSM expert Kevin Smith will then share 6 keys for turbocharging your existing ITSM and ESM solution with automation, AI and digital channels, without [...]
Studio 3B Webinar – A Day In The Life with Bright Pattern Wednesday, November 18th Communicate on all voice and digital channels in your Service Management Transform Your existing ITSM with an AI-powered omnichannel communication interaction platform. Update to modern interactions – open incidents with Web Chat with AI-powered bots Conversational Interactive Voice Response [...]
Week 7 Review: The Big Candy Jar Challenge Week 7 Pro-Pick winners announced and our regular shenanigans continue on this week's update. Play in the Candy Jar Challenge - post your guess on our LinkedIn page here Thanks to Ivanti Neurons for sponsoring week 7 and the candy challenge! Learn about our week 8 [...]
We’ll be virtually in Dallas at the Cybersecurity Summit – and you’re invited too! Join us, along with our partner Ivanti on November 11th-12th for this two-day virtual event hosted by Data Connectors. Attendees will have full access to the solution showcase floor, general sessions, keynote speaker and a live [...]