Dear friends,

I know you’re facing many challenges right now and while you’ve received many messages from vendors in the past week, I wanted to make you aware of the issues some of our clients who have reached out to us are having around the remote workforce transition.

We’re seeing clients struggling with tracking company assets that employees are suddenly taking home to support telework, like how to:

• Authorize and Install Applications
• Install patch updates to prevent security breaches
• Onboard and Offboard employees
• Remote control users to train and support their needs
• Transition desktop users’ files and settings to VDI/Citrix
• Identify users and authenticate access
• Manage the inevitable deluge on the helpdesk team
• Manage the movement of assets and devices going home
• Protect data with multifactor authentication and encryption

As the leader of NCSi and your partner, I want to keep the lines of communication wide open and my mobile number and email are below – contact me or any of our team members at any time.

Implementations and Services are remote and we’re available 24/7 right now.

We’re here to support you, not profit from this crisis. Let me know if we can be of assistance.

Thank you,
Bryan Boam, President and CEO
bboam(at)ncsi.us
mobile: 801-971-0880

PS: Here’s a 5-minute video from Bryan Hadzik diving deeper into these challenges.