Total User Management

The way your IT processes connect and automate across the networked environment to provide users the tools, apps, data, and services they need for their job either increases user productivity and IT efficiency or introduces more chaos.

Unified, process-driven solution to maximize user productivity

User Centered IT

Your end users expect more flexibility and choice from IT, which must now manage multiple devices and IT services for those very same users. Multiply that by hundreds and thousands of employees and you have a huge challenge on your hands.

LANDESK Total User Management features unified, process-driven solutions and services. Now you can understand, manage, secure, and support your users and all their devices end-to-end no matter where or when. At the same time, your users stay at the center of your IT universe, and you enable them and IT staff to do their jobs more productively.

Key IT Operations management disciplines

Total User Management is made up of key IT management disciplines that help you improve processes and workflows across your business. You experience reduced management overhead, simplified integration, and comprehensive automation to accelerate the productivity and user experience of IT staff and your end users. Unify IT, get your total cost of ownership under control, and simplify procurement with a one-price-per-user suite of user management tools.

Data Sheet

Total User Management suite capabilities

IT Service ManagementEnable the consistent delivery and management of quality IT and business services across the enterprise. Benefit from all the capabilities expected from an enterprise-class service management solution, including ITIL®-verified processes and market-leading self service.

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IT Asset ManagementGain intelligent insight into software compliance tracking, license monitoring, inventory, asset lifecycle management, and reclamation. Know what assets you have, where they are, how they’re used, and how they’re performing at any stage of their lifecycle.

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Unified Endpoint ManagementEasily view and support all the devices users carry without jumping between multiple tools. UEM is built on the strength of LANDESK Management Suite and integrates mobility management capabilities so your IT teams can see all the endpoints all at once.

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Security ManagementGain comprehensive protection. Application control reduces risk from zero-day attacks and patch management keeps software up-to-date and remediates vulnerabilities quickly. Your IT environment is more stable, secure, and compliant with regulatory standards.

Xtraction Reporting and DashboardsEmpower your IT and non-technical staff to easily connect multiple LANDESK and other data sources into a single dashboard or report—all without coding. Complementary to the reporting capabilities in the LANDESK portfolio, Xtraction consolidates business views and helps you visualize the state of the IT environment to make informed decisions.

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