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	<title>Network Consulting Services, inc.</title>
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	<description>Comprehensive IT Security Initiatives</description>
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		<title>Webinar Recording- From Chaos to Control with Ivanti: Building a Strategic IT Operation</title>
		<link>https://www.ncsi.us/webinar-from-chaos-to-control-with-ivanti-building-a-strategic-it-operation/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=webinar-from-chaos-to-control-with-ivanti-building-a-strategic-it-operation</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Fri, 12 Jun 2026 14:18:47 +0000</pubDate>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Videos]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516644</guid>

					<description><![CDATA[In this NCSi webinar, Bryan Boam, CEO of Network Consulting Services (NCSi), and Dan Lutter, Head of Business Transformation Services, discuss how organizations can move from reactive IT operations to a proactive, measurable, and sustainable operating model.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element" style="--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-1 hover-type-none"><img fetchpriority="high" decoding="async" width="2400" height="742" title="2026-6-10 GC Strategic Delivery Headers_2400b" src="https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b.jpg" class="img-responsive wp-image-516641" srcset="https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-200x62.jpg 200w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-400x124.jpg 400w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-600x186.jpg 600w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-800x247.jpg 800w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-1200x371.jpg 1200w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b.jpg 2400w" sizes="(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1200px" alt="Webinar Recording- From Chaos to Control with Ivanti: Building a Strategic IT Operation 1"></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-title title fusion-title-1 sep-underline sep-solid fusion-title-text fusion-title-size-two" style="--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;"><h2 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="margin:0;--fontSize:28;line-height:1.2;">From Chaos to Control with Ivanti: Building a Strategic IT Operation</h2></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-1"><p class="isSelectedEnd">Most organizations don&#8217;t have a technology problem—they have a process, governance, and accountability problem.</p>
<p class="isSelectedEnd">In this NCSi webinar, Bryan Boam, CEO of Network Consulting Services (NCSi), and Dan Lutter, Head of Business Transformation Services, discuss how organizations can move from reactive IT operations to a proactive, measurable, and sustainable operating model.</p>
<p class="isSelectedEnd">Too often, organizations respond to operational challenges by purchasing new tools, only to discover that the same inefficiencies, silos, and process issues remain. This session explores how true transformation begins by addressing business objectives, governance, ownership, and operational maturity before implementing technology.</p>
<p class="isSelectedEnd">In this webinar, you&#8217;ll learn:</p>
<p class="isSelectedEnd"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Why replacing tools rarely solves underlying operational problems<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How governance and accountability drive successful transformation<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> The role of Asset Management, CMDB, and Service Management in operational maturity<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How to identify and overcome organizational silos and process debt<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Why data-driven decision making is essential for sustainable improvement<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> The NCSi Strategic Roadmap &amp; Delivery approach to business transformation<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How to create measurable outcomes and long-term operational success</p>
<p class="isSelectedEnd">Dan and Bryan also discuss the common challenges organizations face, including:</p>
<p class="isSelectedEnd">• Siloed departments and competing objectives<br />
• Lack of ownership and accountability<br />
• Historical processes that no longer support business goals<br />
• Multiple versions of the truth across IT, Security, Finance, and Operations<br />
• The tendency to blame technology instead of addressing process issues</p>
<p class="isSelectedEnd">The NCSi Strategic Roadmap &amp; Delivery Program helps organizations establish a single source of truth, improve operational governance, align stakeholders, and maximize the value of existing investments—including Ivanti, ServiceNow, and other enterprise platforms.</p>
<p class="isSelectedEnd">Whether you&#8217;re focused on IT Service Management (ITSM), Asset Management (ITAM), CMDB governance, operational maturity, or digital transformation, this webinar provides practical guidance for building a roadmap that delivers measurable business value.</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f4e7.png" alt="📧" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Contact NCSi: <a href="mailto:salesadmin@ncsi.us">salesadmin@ncsi.us</a><br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f310.png" alt="🌐" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Website: <a href="http://www.ncsi.us">www.ncsi.us</a></p>
</div><iframe width="560" height="315" src="https://www.youtube.com/embed/JQfOCqh9bUU?si=cI7P0fDqmBWTGElh&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div></div></div>
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		<title>How to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM</title>
		<link>https://www.ncsi.us/how-to-create-service-request-using-advanced-email-monitoring/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-create-service-request-using-advanced-email-monitoring</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Thu, 04 Jun 2026 20:54:41 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Heath Johnson]]></category>
		<category><![CDATA[How To Series]]></category>
		<category><![CDATA[Ivanti]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516633</guid>

					<description><![CDATA[In this video, Jerry Hall demonstrates how to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:70px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:calc( 1170px + 0px );margin-left: calc(-0px / 2 );margin-right: calc(-0px / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;"><div class="fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-2" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px">How to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM</h2>
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<div class="OsWLdsrQXsAIvXwyIuqgfmihmOBqCLRFlGZwY" tabindex="-1">
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<p data-start="361" data-end="667">NCSi&#8217;s Jerry Hall demonstrates how to configure email-driven service request creation by building a generic request offering, capturing the required Service Request and Fulfillment Plan values, creating custom fields and Quick Actions, configuring workflows, and setting up Advanced Email Monitoring to automate the entire process.</p>
<p data-start="669" data-end="922">This step-by-step tutorial walks administrators through the complete configuration process, helping organizations streamline service intake, reduce manual effort, and improve response times by converting emails directly into actionable service requests.</p>
<p data-start="924" data-end="943"><strong data-start="924" data-end="943">Topics Covered:</strong></p>
<ul data-start="944" data-end="1404">
<li data-section-id="p979bh" data-start="944" data-end="989">Creating a generic Service Request offering</li>
<li data-section-id="drqp0i" data-start="990" data-end="1039">Publishing required business objects and fields</li>
<li data-section-id="17dst1g" data-start="1040" data-end="1099">Capturing Service Request template and fulfillment values</li>
<li data-section-id="1d5xkzr" data-start="1100" data-end="1140">Creating custom Service Request fields</li>
<li data-section-id="40q1fg" data-start="1141" data-end="1208">Building Quick Actions to create requests and populate parameters</li>
<li data-section-id="179pw6h" data-start="1209" data-end="1248">Configuring Service Request workflows</li>
<li data-section-id="iuflqd" data-start="1249" data-end="1287">Setting up Advanced Email Monitoring</li>
<li data-section-id="1gttk6c" data-start="1288" data-end="1353">Testing and troubleshooting email-to-service-request automation</li>
<li data-section-id="1nesm00" data-start="1354" data-end="1404">Best practices for email-driven request creation</li>
</ul>
<p data-start="1406" data-end="1647">Whether you&#8217;re implementing automation for the first time or looking to enhance your existing Ivanti Neurons for ITSM environment, this tutorial provides a practical approach to turning incoming emails into fully functional Service Requests.</p>
<hr data-start="1269" data-end="1272" />
<p data-start="1274" data-end="1326"><strong data-start="1277" data-end="1294">Presented by:</strong><br data-start="1294" data-end="1297" /><strong data-start="1297" data-end="1318">Jerry Hall</strong>, NCSi Senior ITSM Consultant</p>
<p data-start="1677" data-end="1746"><strong data-start="1680" data-end="1728">Watch more Ivanti Neurons for ITSM tutorials</strong> on our <a href="https://www.youtube.com/@NCSi" target="_blank" rel="noopener">YouTube channel</a>!</p>
</div>
</div>
</div>
</div>
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		<item>
		<title>Webinar Recording- From Chaos to Control with Ivanti: Building a Strategic IT Operation</title>
		<link>https://www.ncsi.us/webinar-from-chaos-to-control-with-ivanti-building-a-strategic-it-operation-2/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=webinar-from-chaos-to-control-with-ivanti-building-a-strategic-it-operation-2</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Wed, 13 May 2026 19:23:10 +0000</pubDate>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Videos]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516609</guid>

					<description><![CDATA[In this NCSi webinar, Bryan Boam, CEO of Network Consulting Services (NCSi), and Dan Lutter, Head of Business Transformation Services, discuss how organizations can move from reactive IT operations to a proactive, measurable, and sustainable operating model.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element" style="--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-2 hover-type-none"><img decoding="async" width="2400" height="742" title="2026-6-10 GC Strategic Delivery Headers_2400b" src="https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b.jpg" class="img-responsive wp-image-516641" srcset="https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-200x62.jpg 200w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-400x124.jpg 400w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-600x186.jpg 600w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-800x247.jpg 800w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b-1200x371.jpg 1200w, https://www.ncsi.us/wp-content/uploads/2026/06/2026-6-10-GC-Strategic-Delivery-Headers_2400b.jpg 2400w" sizes="(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1200px" alt="Webinar Recording- From Chaos to Control with Ivanti: Building a Strategic IT Operation 2"></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-3"><h1>From Chaos to Control with Ivanti: Building a Strategic IT Operation</h1>
<p class="isSelectedEnd">Most organizations don&#8217;t have a technology problem—they have a process, governance, and accountability problem.</p>
<p class="isSelectedEnd">In this NCSi webinar, Bryan Boam, CEO of Network Consulting Services (NCSi), and Dan Lutter, Head of Business Transformation Services, discuss how organizations can move from reactive IT operations to a proactive, measurable, and sustainable operating model.</p>
<p class="isSelectedEnd">Too often, organizations respond to operational challenges by purchasing new tools, only to discover that the same inefficiencies, silos, and process issues remain. This session explores how true transformation begins by addressing business objectives, governance, ownership, and operational maturity before implementing technology.</p>
<p class="isSelectedEnd">In this webinar, you&#8217;ll learn:</p>
<p class="isSelectedEnd"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Why replacing tools rarely solves underlying operational problems<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How governance and accountability drive successful transformation<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> The role of Asset Management, CMDB, and Service Management in operational maturity<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How to identify and overcome organizational silos and process debt<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Why data-driven decision making is essential for sustainable improvement<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> The NCSi Strategic Roadmap &amp; Delivery approach to business transformation<br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How to create measurable outcomes and long-term operational success</p>
<p class="isSelectedEnd">Dan and Bryan also discuss the common challenges organizations face, including:</p>
<p class="isSelectedEnd">• Siloed departments and competing objectives<br />
• Lack of ownership and accountability<br />
• Historical processes that no longer support business goals<br />
• Multiple versions of the truth across IT, Security, Finance, and Operations<br />
• The tendency to blame technology instead of addressing process issues</p>
<p class="isSelectedEnd">The NCSi Strategic Roadmap &amp; Delivery Program helps organizations establish a single source of truth, improve operational governance, align stakeholders, and maximize the value of existing investments—including Ivanti, ServiceNow, and other enterprise platforms.</p>
<p class="isSelectedEnd">Whether you&#8217;re focused on IT Service Management (ITSM), Asset Management (ITAM), CMDB governance, operational maturity, or digital transformation, this webinar provides practical guidance for building a roadmap that delivers measurable business value.</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f4e7.png" alt="📧" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Contact NCSi: <a href="mailto:salesadmin@ncsi.us">salesadmin@ncsi.us</a><br />
<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f310.png" alt="🌐" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Website: <a href="http://www.ncsi.us">www.ncsi.us</a></p>
</div></div></div></div></div>
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		<item>
		<title>AI in Ivanti Explained: Power, Possibilities, and Practical Limits</title>
		<link>https://www.ncsi.us/ai-in-ivanti-explained-power-possibilities-and-practical-limits/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ai-in-ivanti-explained-power-possibilities-and-practical-limits</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Tue, 17 Mar 2026 01:47:37 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516582</guid>

					<description><![CDATA[Join us for our next NCSi Grub Club Webinar, we’ll break down how AI is being used across Ivanti solutions today, where it delivers real value, and where expectations need to stay grounded.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element" style="--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-3 hover-type-none"><img decoding="async" width="1200" height="400" title="2026-4-7 GC Ivanti AI Webinar Headers_email_1200" src="https://www.ncsi.us/wp-content/uploads/2026/03/2026-4-7-GC-Ivanti-AI-Webinar-Headers_email_1200.jpg" class="img-responsive wp-image-516583" srcset="https://www.ncsi.us/wp-content/uploads/2026/03/2026-4-7-GC-Ivanti-AI-Webinar-Headers_email_1200-200x67.jpg 200w, https://www.ncsi.us/wp-content/uploads/2026/03/2026-4-7-GC-Ivanti-AI-Webinar-Headers_email_1200-400x133.jpg 400w, https://www.ncsi.us/wp-content/uploads/2026/03/2026-4-7-GC-Ivanti-AI-Webinar-Headers_email_1200-600x200.jpg 600w, https://www.ncsi.us/wp-content/uploads/2026/03/2026-4-7-GC-Ivanti-AI-Webinar-Headers_email_1200-800x267.jpg 800w, https://www.ncsi.us/wp-content/uploads/2026/03/2026-4-7-GC-Ivanti-AI-Webinar-Headers_email_1200.jpg 1200w" sizes="(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1200px" alt="AI in Ivanti Explained: Power, Possibilities, and Practical Limits 3"></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:15px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-4"><h3 class="h4"><span style="color: #be1e2d;"><b>Topic:<br />
</b></span><span class="BZ_Pyq_fadeIn">AI </span><span class="BZ_Pyq_fadeIn">in </span><span class="BZ_Pyq_fadeIn">Ivanti </span><span class="BZ_Pyq_fadeIn">Explained: </span><span class="BZ_Pyq_fadeIn">Power, </span><span class="BZ_Pyq_fadeIn">Possibilities, </span><span class="BZ_Pyq_fadeIn">and </span><span class="BZ_Pyq_fadeIn">Practical </span><span class="BZ_Pyq_fadeIn">Limits</span></h3>
<h4 class="h4"><span style="color: #be1e2d;"><b>Date:<br />
</b></span><b><strong>Tues, April 7</strong><strong>, 2026 </strong></b></h4>
<h4><span style="color: #be1e2d;"><strong>Time:<br />
</strong></span><b><strong>11:00 am MST</strong></b></h4>
<h4><b><strong><br />
</strong></b><span style="color: #be1e2d;"><b>Presenters:</b></span></h4>
<p><strong>Bryan Hadzik<br />
</strong>Host, Network Consulting Services (NCSi)</p>
<hr />
</div><div class="fusion-image-element" style="text-align:center;--awb-max-width:200px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-4 hover-type-none"><img decoding="async" width="250" height="203" title="GrubClubLogo_GC_NCSiColors_250" src="https://www.ncsi.us/wp-content/uploads/2023/12/GrubClubLogo_GC_NCSiColors_250.png" class="img-responsive wp-image-515184" srcset="https://www.ncsi.us/wp-content/uploads/2023/12/GrubClubLogo_GC_NCSiColors_250-200x162.png 200w, https://www.ncsi.us/wp-content/uploads/2023/12/GrubClubLogo_GC_NCSiColors_250.png 250w" sizes="(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 250px" alt="AI in Ivanti Explained: Power, Possibilities, and Practical Limits 4"></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_2_3 2_3 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:15px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-5"><h3><strong>AI in Ivanti Explained: Power, Possibilities, and Practical Limits</strong></h3>
<p>Artificial intelligence has transformed IT service management, but understanding what it can realistically do is essential for making the right decisions.</p>
<p>In this NCSi webinar, Bryan Hadzik will explore how AI is integrated into Ivanti solutions and what organizations should expect when adopting AI-assisted IT operations.</p>
<p>Rather than focusing on buzzwords, this session will provide a practical, transparent look at AI’s role in Ivanti platforms, including where it adds value and where traditional processes and human oversight remain essential.</p>
<h3><strong>What You’ll Learn</strong></h3>
<p>During this session, our experts will explain:</p>
<ul>
<li>How AI capabilities are used within Ivanti platforms</li>
<li>Where AI can help automate service management and support workflows</li>
<li>Examples of AI-driven insights and decision support</li>
<li>The limitations and boundaries of AI in enterprise IT environments</li>
<li>Best practices for responsibly adopting AI-enabled features</li>
</ul>
<h3><strong>Who Should Attend</strong></h3>
<p>This webinar is ideal for:</p>
<ul>
<li>IT Service Management leaders</li>
<li>IT operations teams</li>
<li>Service desk managers</li>
<li>IT architects and administrators</li>
<li>Organizations currently using or evaluating Ivanti solutions</li>
</ul>
<p>Lunch included for registered attendees. Limit 2 people per company</p>
<p>Complete the registration form below to reserve your spot and receive webinar access details.</p>
</div><div class="fusion-title title fusion-title-2 sep-underline sep-solid fusion-title-text fusion-title-size-one" style="--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;"><h1 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="margin:0;--fontSize:35;line-height:1.16;"><h3 style="text-align: center;"><span style="color: #be1e2d;"><strong>Event Registration</strong></span></h3></h1></div><div class="fusion-text fusion-text-6"><h4 style="text-align: center;"><span style="color: #993300;">Reach the host at <a style="color: #993300;" href="mailto:athompson@ncsi.us">athompson@ncsi.us</a><br />
</span></h4>
</div><iframe width="100%" height="600" frameborder="0" src="https://app.livestorm.co/p/0f5862a6-746d-4330-8f12-ec2f307623f6/form" title="AI in Ivanti Explained: Power, Possibilities, and Practical Limits | Network Consulting Services, inc."></iframe></div></div></div></div>
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		<title>We&#8217;re Hiring: Sales Support Administrative Assistant</title>
		<link>https://www.ncsi.us/sales-support-administrative-assistant/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=sales-support-administrative-assistant</link>
		
		<dc:creator><![CDATA[Jan Steenblik]]></dc:creator>
		<pubDate>Fri, 06 Mar 2026 00:04:48 +0000</pubDate>
				<category><![CDATA[Careers]]></category>
		<category><![CDATA[News]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516551</guid>

					<description><![CDATA[Position Summary: We are seeking a detail-oriented and organized Sales Support Administrative Assistant to join our team. This role provides critical administrative and operational support to the sales team by managing customer data, processing orders and invoices, maintaining CRM records, and assisting with customer inquiries.]]></description>
										<content:encoded><![CDATA[<p><span style="color: #006600;"><em><img decoding="async" class="alignnone size-full wp-image-12289" src="https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600.jpg" alt="We&#039;re Hiring: Sales Support Administrative Assistant 5" width="1600" height="582" title="We&#039;re Hiring: Sales Support Administrative Assistant 1" srcset="https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-20x7.jpg 20w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-200x73.jpg 200w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-300x109.jpg 300w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-400x146.jpg 400w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-600x218.jpg 600w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-768x279.jpg 768w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-800x291.jpg 800w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-1024x372.jpg 1024w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-1200x437.jpg 1200w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600-1536x559.jpg 1536w, https://www.ncsi.us/wp-content/uploads/2020/07/JoinOurTeam_1600.jpg 1600w" sizes="(max-width: 1600px) 100vw, 1600px" /></em></span></p>
<h1><span class="TextRun MacChromeBold SCXW142436215 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW142436215 BCX8"><strong>Sales Support Administrative Assistant</strong></span></span><span class="EOP SCXW142436215 BCX8" data-ccp-props="{}"> </span></h1>
<p><strong>Location:</strong> Bountiful, Utah<br />
<strong>Job Type:</strong> Full-Time<br />
<strong>Salary:</strong> $18–$20 per hour (based on experience)</p>
<p><strong>Position Overview</strong></p>
<p>We are seeking a detail-oriented and organized <strong>Sales Support Administrative Assistant</strong> to join our team. This role provides critical administrative and operational support to the sales team by managing customer data, processing orders and invoices, maintaining CRM records, and assisting with customer inquiries. The ideal candidate is highly organized, comfortable working with data, and able to communicate effectively across internal teams and with clients.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Maintain and update customer records in the CRM system to ensure data accuracy and completeness.</li>
<li>Process sales orders, quotes, and invoices accurately and in a timely manner.</li>
<li>Serve as a point of contact for client inquiries related to orders, documentation, and account information.</li>
<li>Assist the sales team with administrative tasks, documentation, and coordination of sales activities.</li>
<li>Generate and maintain sales reports and performance tracking using Excel and CRM tools.</li>
<li>Coordinate with logistics and operations teams to ensure orders are fulfilled and delivered on time.</li>
<li>Monitor order status and proactively communicate updates to internal teams and customers.</li>
<li>Support contract and documentation management for sales transactions.</li>
<li>Identify and help resolve order discrepancies or process issues.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li><strong>1–3+ years of experience</strong> in sales support, administrative support, customer service, or a similar role.</li>
<li>Strong proficiency in <strong>Microsoft Excel</strong> and experience using <strong>CRM systems</strong>.</li>
<li>Excellent <strong>organizational skills and attention to detail</strong>.</li>
<li>Strong <strong>written and verbal communication</strong> skills.</li>
<li>Ability to manage multiple tasks and deadlines.</li>
<li>High level of accuracy when handling data and documentation.</li>
</ul>
<p><strong>Education</strong></p>
<ul>
<li><strong>High School Diploma or equivalent required</strong></li>
<li><strong>Associate’s or Bachelor’s degree preferred</strong></li>
</ul>
<p><strong>What We Offer</strong></p>
<ul>
<li>Competitive hourly pay ($18–$20/hour starting)</li>
<li>Collaborative team environment</li>
<li>Valuable experience supporting a dynamic sales organization in IT management.</li>
</ul>
<p><strong>How to Apply</strong><br />
Interested candidates should submit their resume and a brief cover letter outlining their relevant experience.</p>
<p><strong>Send resumes to Jan Steenblik at <a class="_ps2id" href="mailto:jsteenblik@ncsi.us" data-ps2id-offset="">jsteenblik@ncsi.us</a></strong></p>
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		<item>
		<title>Grub Club Webinar &#8211; Getting the Most Out of Ivanti Support</title>
		<link>https://www.ncsi.us/grub-club-webinar-getting-the-most-out-of-ivanti-support/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=grub-club-webinar-getting-the-most-out-of-ivanti-support</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Wed, 11 Feb 2026 03:26:54 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516419</guid>

					<description><![CDATA[Join us for our next NCSi Grub Club Webinar, where we’re serving up lunch and practical guidance to help you get faster answers and better outcomes from your Ivanti support experience.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element" style="--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-5 hover-type-none"><img decoding="async" width="1800" height="600" title="2025-02-26 GC Webinar Getting the most out of Ivanti Support Headers_email_1080" src="https://www.ncsi.us/wp-content/uploads/2026/02/2025-02-26-GC-Webinar-Getting-the-most-out-of-Ivanti-Support-Headers_email_1080.jpg" class="img-responsive wp-image-516421" srcset="https://www.ncsi.us/wp-content/uploads/2026/02/2025-02-26-GC-Webinar-Getting-the-most-out-of-Ivanti-Support-Headers_email_1080-200x67.jpg 200w, https://www.ncsi.us/wp-content/uploads/2026/02/2025-02-26-GC-Webinar-Getting-the-most-out-of-Ivanti-Support-Headers_email_1080-400x133.jpg 400w, https://www.ncsi.us/wp-content/uploads/2026/02/2025-02-26-GC-Webinar-Getting-the-most-out-of-Ivanti-Support-Headers_email_1080-600x200.jpg 600w, https://www.ncsi.us/wp-content/uploads/2026/02/2025-02-26-GC-Webinar-Getting-the-most-out-of-Ivanti-Support-Headers_email_1080-800x267.jpg 800w, https://www.ncsi.us/wp-content/uploads/2026/02/2025-02-26-GC-Webinar-Getting-the-most-out-of-Ivanti-Support-Headers_email_1080-1200x400.jpg 1200w, https://www.ncsi.us/wp-content/uploads/2026/02/2025-02-26-GC-Webinar-Getting-the-most-out-of-Ivanti-Support-Headers_email_1080.jpg 1800w" sizes="(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1200px" alt="Grub Club Webinar - Getting the Most Out of Ivanti Support 6"></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_3 1_3 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:15px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-7"><h3 class="h4"><span style="color: #be1e2d;"><b>Topic:<br />
</b></span>Getting the Most Out of Ivanti Support</h3>
<p class="h4"><span style="color: #be1e2d;"><b>Date:<br />
</b></span><b><strong>Thurs, Feb 26th</strong><strong>, 2026 </strong></b></p>
<p><span style="color: #be1e2d;"><strong>Time:<br />
</strong></span><b><strong>11:00 am MST</strong></b></p>
<p><b><strong><br />
</strong></b><span style="color: #be1e2d;"><b>Presenters:</b></span></p>
<p><strong>Bryan Hadzik<br />
</strong>Host, Network Consulting Services (NCSi)</p>
<p><strong>Paul Walker<br />
</strong>Ivanti Support</p>
<p><strong>Vicki Wally<br />
</strong>Ivanti Customer Care</p>
<hr />
</div><div class="fusion-image-element" style="text-align:center;--awb-max-width:200px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-6 hover-type-none"><img decoding="async" width="250" height="203" title="GrubClubLogo_GC_NCSiColors_250" src="https://www.ncsi.us/wp-content/uploads/2023/12/GrubClubLogo_GC_NCSiColors_250.png" class="img-responsive wp-image-515184" srcset="https://www.ncsi.us/wp-content/uploads/2023/12/GrubClubLogo_GC_NCSiColors_250-200x162.png 200w, https://www.ncsi.us/wp-content/uploads/2023/12/GrubClubLogo_GC_NCSiColors_250.png 250w" sizes="(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 250px" alt="Grub Club Webinar - Getting the Most Out of Ivanti Support 7"></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_2_3 2_3 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:15px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-8"><p>Join <strong>Network Consulting Service, inc. (NCSi)</strong> for our next <strong>Grub Club Webinar</strong>, where we’re serving up lunch and practical guidance to help you get faster answers and better outcomes from your Ivanti support experience.<br />
Many customers simply aren’t aware of all the tools, processes, and resources available inside the Ivanti ecosystem. In this quick session, we’ll walk through exactly how to engage support the right way, navigate the portal, manage users, and escalate issues efficiently,  so you can save time and resolve cases faster.</p>
<p><strong>What we’ll cover</strong><br />
•    How to submit and manage cases in the Support Portal<br />
•    Understanding technical support processes &amp; escalations<br />
•    Account management and portal access tips<br />
•    Where licensing and non-technical requests should go<br />
•    Live walkthroughs and real-world Q&amp;A</p>
<p>This session is designed as a practical, educational overview to help you make the most of Ivanti support resources.</p>
<p><strong>Reserve your spot today and take the next step toward smarter, more connected IT with NCSi.</strong></p>
<p>Lunch included for registered attendees. Limit 2 people per company</p>
<p>Whether you’re new to Ivanti or just want to streamline how you work with support, this session will give you the clarity and shortcuts you need.</p>
</div><div class="fusion-title title fusion-title-3 sep-underline sep-solid fusion-title-text fusion-title-size-one" style="--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;"><h1 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="margin:0;--fontSize:35;line-height:1.16;"><h3 style="text-align: center;"><span style="color: #be1e2d;"><strong>Event Registration</strong></span></h3></h1></div><div class="fusion-text fusion-text-9"><h4 style="text-align: center;"><span style="color: #993300;">Reach the host at <a style="color: #993300;" href="mailto:athompson@ncsi.us">athompson@ncsi.us</a><br />
</span></h4>
</div><iframe width="100%" height="600" frameborder="0" src="https://app.livestorm.co/p/a831f8a3-eb8e-4132-a3c0-34c4831c52f2/form" title="CHOOSE SESSIONS | Network Consulting Services, inc."></iframe>
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		<title>How to Create a Dropdown of Contacts from a Contact Group in Ivanti Neurons for ITSM &#124; NCSi Tutorial</title>
		<link>https://www.ncsi.us/how-to-create-a-dropdown-of-contacts-from-a-contact-group-in-ivanti-neurons-for-itsm-ncsi-tutorial/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-create-a-dropdown-of-contacts-from-a-contact-group-in-ivanti-neurons-for-itsm-ncsi-tutorial</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Tue, 27 Jan 2026 16:43:47 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Heath Johnson]]></category>
		<category><![CDATA[How To Series]]></category>
		<category><![CDATA[Ivanti]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516305</guid>

					<description><![CDATA[In this Ivanti Neurons for ITSM tutorial, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) shows how to create a dropdown list of contacts based on a Contact Group, without needing custom attributes or complex workarounds.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:70px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:calc( 1170px + 0px );margin-left: calc(-0px / 2 );margin-right: calc(-0px / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;"><div class="fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-10" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"><strong>How to Create a Dropdown of Contacts from a Contact Group in Ivanti Neurons for ITSM</strong></h2>
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<div class="update-components-text relative update-components-update-v2__commentary " dir="ltr">
<p data-start="232" data-end="480">In this Ivanti Neurons for ITSM tutorial, <strong data-start="274" data-end="295">Thomas Adriaansen</strong> from <strong data-start="301" data-end="345">Network Consulting Services, Inc. (NCSi)</strong> shows how to <strong data-start="359" data-end="422">create a dropdown list of contacts based on a Contact Group, </strong>without needing custom attributes or complex workarounds.</p>
<p data-start="482" data-end="695">This approach allows you to easily limit dropdown selections to a specific group of users (such as approvers or managers) by leveraging <strong data-start="618" data-end="636">Contact Groups</strong>, which are typically used for notifications and approvals.</p>
<p data-start="697" data-end="732">In this video, you’ll learn how to:</p>
<ul data-start="733" data-end="1110">
<li data-start="733" data-end="788">
<p data-start="735" data-end="788">Use <strong data-start="739" data-end="757">Contact Groups</strong> to logically group employees</p>
</li>
<li data-start="789" data-end="853">
<p data-start="791" data-end="853">Create a <strong data-start="800" data-end="813">Pick List</strong> based on the Employee business object</p>
</li>
<li data-start="854" data-end="928">
<p data-start="856" data-end="928">Apply a <strong data-start="864" data-end="878">constraint</strong> to filter employees by Contact Group membership</p>
</li>
<li data-start="929" data-end="980">
<p data-start="931" data-end="980">Preview and validate the filtered dropdown list</p>
</li>
<li data-start="981" data-end="1035">
<p data-start="983" data-end="1035">Add the dropdown to <strong data-start="1003" data-end="1033">forms or request offerings</strong></p>
</li>
<li data-start="1036" data-end="1110">
<p data-start="1038" data-end="1110">Reuse this method anywhere dropdowns are supported in Neurons for ITSM</p>
</li>
</ul>
<p data-start="1112" data-end="1267">This technique is ideal for scenarios like purchase approvals, manager selection, or any workflow where only a defined group of users should be selectable.</p>
<hr data-start="1269" data-end="1272" />
<p data-start="1274" data-end="1326"><strong data-start="1277" data-end="1294">Presented by:</strong><br data-start="1294" data-end="1297" /><strong data-start="1297" data-end="1318">Thomas Adriaansen</strong>, NCSi</p>
<p data-start="1677" data-end="1746"><strong data-start="1680" data-end="1728">Watch more Ivanti Neurons for ITSM tutorials</strong> on our <a href="https://www.youtube.com/@NCSi" target="_blank" rel="noopener">YouTube channel</a>!</p>
</div>
</div>
</div>
</div>
</div><iframe width="780" height="439" src="https://www.youtube.com/embed/cQlJcuGIKBo?si=VF29XGrAwM2dNLdw&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div></div></div>
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		<title>Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) &#124; Step-by-Step Walkthrough</title>
		<link>https://www.ncsi.us/ivanti-itsm-neurons-platform-integration/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ivanti-itsm-neurons-platform-integration</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Tue, 20 Jan 2026 23:57:22 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Heath Johnson]]></category>
		<category><![CDATA[How To Series]]></category>
		<category><![CDATA[Ivanti]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516302</guid>

					<description><![CDATA[Learn how to quickly configure the Neurons Platform Integration inside your Ivanti ITSM tenant, where to generate the required credentials in Neurons, and how to validate the connection—without needing to open a support ticket.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:70px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:calc( 1170px + 0px );margin-left: calc(-0px / 2 );margin-right: calc(-0px / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;"><div class="fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-11" style="--awb-text-transform:none;"><h2 data-start="27" data-end="124"><strong data-start="27" data-end="124">Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) | Step-by-Step Walkthrough</strong></h2>
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<div class="update-components-text relative update-components-update-v2__commentary " dir="ltr">
<p data-start="159" data-end="373">In this video, NCSi Pre-Sales Engineer <strong data-start="206" data-end="223">Jaren Bracken</strong> walks you through the newly announced <strong data-start="262" data-end="310">Ivanti ITSM and Neurons Platform integration</strong>, including the move to a more secure <strong data-start="348" data-end="372">OAuth 2.0 connection</strong>.</p>
<p data-start="375" data-end="609">You’ll learn how to quickly configure the Neurons Platform Integration inside your Ivanti ITSM tenant, where to generate the required credentials in Neurons, and how to validate the connection—without needing to open a support ticket.</p>
<h3 data-start="611" data-end="654">What you’ll see in this walkthrough:</h3>
<p data-start="655" data-end="1055"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Where to find <strong data-start="671" data-end="703">Neurons Platform Integration</strong> settings in Ivanti ITSM<br data-start="727" data-end="730" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How to generate the <strong data-start="752" data-end="803">Authorization URL, Client ID, and Client Secret</strong> in Neurons<br data-start="814" data-end="817" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> How to <strong data-start="826" data-end="846">test and confirm</strong> the integration is working<br data-start="873" data-end="876" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> A key troubleshooting tip: enabling the <strong data-start="918" data-end="966">Neurons Platform Integration global constant</strong> (if needed)<br data-start="978" data-end="981" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> What stays the same (mappings, filters, schedules) — and what’s improved</p>
<h3 data-start="1057" data-end="1100">Benefits of the updated integration:</h3>
<p data-start="1101" data-end="1396"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f539.png" alt="🔹" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Import not only <strong data-start="1120" data-end="1131">devices</strong>, but also <strong data-start="1142" data-end="1164">users and invoices</strong><br data-start="1164" data-end="1167" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f539.png" alt="🔹" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Enable <strong data-start="1177" data-end="1197">bot integrations</strong> for automation<br data-start="1212" data-end="1215" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f539.png" alt="🔹" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Access insights like <strong data-start="1239" data-end="1261">Patch Intelligence</strong><br data-start="1261" data-end="1264" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f539.png" alt="🔹" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Support integrations like <strong data-start="1293" data-end="1334">Trusted Agent + Active Directory sync</strong><br data-start="1334" data-end="1337" /><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f539.png" alt="🔹" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Improved security + simplified setup using <strong data-start="1383" data-end="1396">OAuth 2.0</strong></p>
<hr data-start="1419" data-end="1422" />
<p data-start="1424" data-end="1476"><strong data-start="1427" data-end="1444">Presented by:</strong><br data-start="1444" data-end="1447" /><strong data-start="1447" data-end="1468">Jaren Bracken</strong>, NCSi</p>
<p data-start="1677" data-end="1746"><strong data-start="1680" data-end="1728">Watch more Ivanti Neurons for ITSM tutorials</strong> on our <a href="https://www.youtube.com/@NCSi" target="_blank" rel="noopener">YouTube channel</a>!</p>
</div>
</div>
</div>
</div>
</div><iframe width="780" height="439" src="https://www.youtube.com/embed/om0KncgjWQY?si=8fOHFgumdSEAFjIN&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div></div></div>
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		<title>How to Route Incidents to Teams Based on Category in Neurons for ITSM</title>
		<link>https://www.ncsi.us/how-to-how-to-route-incidents-to-teams-based-on-category-in-neurons-for-itsm/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-how-to-route-incidents-to-teams-based-on-category-in-neurons-for-itsm</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Wed, 17 Dec 2025 18:47:20 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Heath Johnson]]></category>
		<category><![CDATA[How To Series]]></category>
		<category><![CDATA[Ivanti]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=516298</guid>

					<description><![CDATA[Learn how to automatically route incidents to the right team based on category with Thomas Adriaansen. This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:70px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:calc( 1170px + 0px );margin-left: calc(-0px / 2 );margin-right: calc(-0px / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;"><div class="fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-12" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"><strong>How to Route Incidents to Teams Based on Category in Neurons for ITSM </strong></h2>
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<p>In this Ivanti Neurons for ITSM tutorial, <strong>Thomas Adriaansen</strong> from <strong>Network Consulting Services, Inc. (NCSi)</strong> demonstrates how to <strong>automatically route incidents to the correct support team based on incident category</strong>.</p>
<p>This configuration-driven approach helps ensure incidents are assigned accurately and efficiently—reducing manual triage and speeding up resolution times.</p>
<p>In this video, you’ll learn how to:</p>
<ul>
<li>Add an <strong>Assignment Team</strong> field to the Category business object</li>
<li>Update forms and lists to manage team assignments by category</li>
<li>Use <strong>initialization rules</strong> to set default assignment teams</li>
<li>Create <strong>quick actions</strong> to bulk-update existing categories</li>
<li>Configure <strong>editing and calculation rules</strong> on the Incident object</li>
<li>Control when team reassignment occurs based on <strong>incident status</strong></li>
<li>Prevent unintended reassignment by disabling conflicting out-of-the-box rules</li>
</ul>
<p>By the end of this walkthrough, you’ll have a clean, scalable way to route incidents automatically—ensuring the right team gets the ticket at the right time.</p>
<hr data-start="1419" data-end="1422" />
<p data-start="1424" data-end="1476"><strong data-start="1427" data-end="1444">Presented by:</strong><br data-start="1444" data-end="1447" /><strong data-start="1447" data-end="1468">Thomas Adriaansen</strong>, NCSi</p>
<p data-start="1677" data-end="1746"><strong data-start="1680" data-end="1728">Watch more Ivanti Neurons for ITSM tutorials</strong> on our <a href="https://www.youtube.com/@NCSi" target="_blank" rel="noopener">YouTube channel</a>!</p>
</div>
</div>
</div>
</div>
</div><iframe width="780" height="439" src="https://www.youtube.com/embed/cQlJcuGIKBo?si=VF29XGrAwM2dNLdw&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div></div></div>
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		<title>Enablement Entree</title>
		<link>https://www.ncsi.us/enablemententrees/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=enablemententrees</link>
		
		<dc:creator><![CDATA[Larry Benson]]></dc:creator>
		<pubDate>Tue, 02 Dec 2025 21:33:28 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://www.ncsi.us/?p=515912</guid>

					<description><![CDATA[NCSi's Enablement Entrees - Sales Strategy]]></description>
										<content:encoded><![CDATA[<p><div class="fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element" style="--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-7 hover-type-none"><img decoding="async" width="2400" height="582" title="2025 Enablement_Wide_2400" src="https://www.ncsi.us/wp-content/uploads/2025/06/2025-Enablement_Wide_2400.jpg" class="img-responsive wp-image-515913" srcset="https://www.ncsi.us/wp-content/uploads/2025/06/2025-Enablement_Wide_2400-200x49.jpg 200w, https://www.ncsi.us/wp-content/uploads/2025/06/2025-Enablement_Wide_2400-400x97.jpg 400w, https://www.ncsi.us/wp-content/uploads/2025/06/2025-Enablement_Wide_2400-600x146.jpg 600w, https://www.ncsi.us/wp-content/uploads/2025/06/2025-Enablement_Wide_2400-800x194.jpg 800w, https://www.ncsi.us/wp-content/uploads/2025/06/2025-Enablement_Wide_2400-1200x291.jpg 1200w, https://www.ncsi.us/wp-content/uploads/2025/06/2025-Enablement_Wide_2400.jpg 2400w" sizes="(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1200px" alt="Enablement Entree 8"></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-double" style="--awb-height:20px;--awb-amount:20px;border-color:#dbe2ea;border-top-width:1px;border-bottom-width:1px;"></div></div><div class="fusion-text fusion-text-13"><h1 style="text-align: center;"><span style="color: #ff0000;"><strong>LATEST EPISODE</strong></span></h1>
</div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/Kwd3Lg_khp8?si=RhYBxvwiakWl2GrW&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/Kwd3Lg_khp8?si=RhYBxvwiakWl2GrW&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-14" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h1 class="style-scope ytd-watch-metadata">Enablement Entrées:<br />
Episode 6 – Who You Gunna Call?!</h1>
<p>Welcome to the final—but not quite the messiest—episode of NCSi’s Enablement Entrées! For our big holiday send-off, we’re bringing back the OG duo that started this whole delicious adventure: Bryan Hadzik and Jan Steenblik. And this time, they’re joined by two very special guests: NCSi CEO Bryan Boam, making his debut as our self-appointed chocolatier, and Ivanti’s own Dan Lutter, who flies in to help stir the pot (and maybe save the kitchen).</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-15"><p><strong>What’s on the menu:</strong></p>
<p>This Christmas-themed finale is packed with laughter, leadership insights, and enough chocolate to violate several OSHA guidelines. Together, the crew whips up chocolate-covered caramel pretzels, walks through the “NCSi-standard” method (a.k.a. total chaos), and proves once again that sprinkles fix almost anything. In</p>
<p>This Episode You’ll See:</p>
<ul>
<li>Hadzik &amp; Jan reunite for the series wrap-up and holiday goodies reveal</li>
<li>CEO Bryan Boam showing off his serious chocolatier energy, and his C-level prowess.</li>
<li>Dan Lutter sharing how he can help customers from vision to success</li>
<li>A behind-the-scenes look at executive engagement, sales acceleration, and big-picture strategy</li>
<li>A growing mess that definitely required more than one roll of paper towels</li>
</ul>
<p>Thank you for joining us all season long! We’ve cooked, we’ve learned, we’ve made messes that would concern most adults. Most importantly, we’ve loved supporting the Ivanti Commercial team with training served up <em data-start="2316" data-end="2336">with a side of fun</em>.</p>
</div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-double" style="--awb-height:20px;--awb-amount:20px;border-color:#dbe2ea;border-top-width:1px;border-bottom-width:1px;"></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/sA0MThsvxDM?si=eQonOyzxYI7QUelA&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/sA0MThsvxDM?si=eQonOyzxYI7QUelA&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-16" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h1 class="style-scope ytd-watch-metadata">Enablement Entrées:<br />
Episode 5 – ITAM, Discovery &amp; Migration Magic with Ashley Carpenter!</h1>
<p>In this episode, <strong>Ashley Carpenter, NCSi’s Commercial Sales Director</strong>, takes center stage alongside a few special (and very adorable) helpers. While Bryan Hadzik takes kitchen duty, mixing up a batch of “healthy-ish” protein balls. Ashley dives into key topics that help clarify and strengthen customer conversations across Ivanti solutions:</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-17"><p><strong>What’s on the menu:</strong></p>
<ul>
<li>ITAM vs. Discovery: Understand the differences between Ivanti Neurons for IT Asset Management and Discovery, what’s counted, what’s not, and how to guide customers through licensing and data clarity.</li>
<li>Security Migrations: Learn why EPM migrations to the cloud mean more than just “moving up”, they unlock proactive bots, real-time visibility, and streamlined device management.</li>
<li>ESM Migrations: Explore how Enterprise Service Management migrations simplify upgrades, reduce maintenance, and open opportunities for ITSM bundling (plus, a few FedRAMP insights!). Between the lessons, the kitchen chaos, and a few chocolate chips mysteriously disappearing, this episode proves that learning about IT solutions doesn’t have to be dry.</li>
</ul>
<p>Bonus: Ashley’s recipe for success (and protein snacks) is included, no oven required, just plenty of laughs. Watch now to learn, laugh, and maybe even roll up your sleeves for a snack break.</p>
</div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-double" style="--awb-height:20px;--awb-amount:20px;border-color:#dbe2ea;border-top-width:1px;border-bottom-width:1px;"></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-12 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/YEsYn8eSyMM?si=jR77VWUefhWsT-uv&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/YEsYn8eSyMM?si=jR77VWUefhWsT-uv&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-18" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h1 class="style-scope ytd-watch-metadata">Enablement Entrées:<br />
Episode 4 – AI, App Control &amp; a Southern Oreo Surprise!</h1>
<p>We’re back with Episode 4 of NCSi’s Enablement Entrées where a dash of training meets a spoonful of flavor!</p>
<p>In this episode:</p>
<p><strong>Bryan Hadzik dives into one of the hottest (and most misunderstood) topics in IT today:</strong> Artificial Intelligence, and what that means as a practical tool. Then he shifts into Application Control, one of the most powerful (and sometimes overlooked) parts of Ivanti’s security story.</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-19"><p><strong>Scott Frazier joins us from the Ivanti commercial team to share a Southern classic—Oreo Delight</strong>. Just be warned: once the spoon hits the pan, it’ll disappear faster than your free time.</p>
<p>Take a peek at the video link below, get smarter on Ivanti’s offerings, and maybe even find your new go-to dessert for the next potluck.</p>
<p><em><strong>Thanks for tuning in and being part of the Enablement Entrées series. Stay hungry for knowledge and dessert!</strong></em></p>
</div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-double" style="--awb-height:20px;--awb-amount:20px;border-color:#dbe2ea;border-top-width:1px;border-bottom-width:1px;"></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-13 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/YCGofJ0884s?si=pynFN2B_YJFIOZfp&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/YCGofJ0884s?si=pynFN2B_YJFIOZfp&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-20" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h1 class="style-scope ytd-watch-metadata">Enablement Entrées:<br />
Episode 3 – Cross-Selling Success &amp; 150 Years of Flavor!</h1>
<p>In this mouthwatering episode of NCSi’s Enablement Entrées, we’re blending business strategy with a family recipe that’s been simmering for over a century.</p>
<p><strong>Bryan Hadzik serves up expert tips on cross-selling Ivanti Security and ITSM solutions</strong>, showing you how to bridge conversations, spot opportunities, and deliver more value to your customers.</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-21"><p>It’s sales enablement you can sink your teeth into.</p>
<p>Meanwhile, <strong>Andrew Mitchell</strong> steps into the kitchen to share his <strong>150-year-old family Italian Gravy recipe</strong>, a slow-simmered tradition that brings together garlic, tomatoes, and a splash of wine for a sauce that’s anything but ordinary.</p>
<p><strong>In this episode, you’ll get:</strong><br />
• Proven cross-selling techniques for Security &amp; ITSM<br />
• A better understanding of how Ivanti’s solutions complement each other<br />
• Step-by-step kitchen wisdom from a recipe passed down through generations</p>
<p>A hearty dose of humor, camaraderie, and culinary creativity</p>
<p>Whether you’re here to sharpen your sales game or to learn what makes Andrew’s Italian Gravy legendary, you’ll leave with a full plate of ideas (and maybe a craving for pasta).</p>
</div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-double" style="--awb-height:20px;--awb-amount:20px;border-color:#dbe2ea;border-top-width:1px;border-bottom-width:1px;"></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-14 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/BefCzmMASM8?si=O9nPyOBnAzJ1RGrU&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="360" height="203" src="https://www.youtube.com/embed/BefCzmMASM8?si=O9nPyOBnAzJ1RGrU&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-22" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h1 class="style-scope ytd-watch-metadata">Enablement Entrées:<br />
Episode 2 – Ivanti ITSM History + a Fresh Recipe!</h1>
<p>In this deliciously insightful episode of <em data-start="214" data-end="234">Enablement Entrées</em>, Bryan Hadzik dives into the <strong data-start="264" data-end="311">storied evolution of Ivanti’s ITSM platform</strong>—from its roots in early acquisitions to its powerful present-day capabilities.</p>
<p data-start="172" data-end="483">Whether you&#8217;re a history buff or a tech strategist, this segment is packed with perspective.</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-23"><p data-start="485" data-end="781">Meanwhile in the kitchen, Dan Lutter stirs up something unexpected: <strong data-start="553" data-end="575">Tofu Lettuce Wraps</strong> so flavorful, you&#8217;ll forget they’re healthy. Dan breaks down this easy, customizable recipe that’s as perfect for weeknight dinners as it is for impressing picky eaters. (Spoiler: even kids might like it.)</p>
<p data-start="783" data-end="906">Expect plenty of laughs, lettuce puns, and a sriracha cameo—all wrapped up in a bite-sized blend of enablement and edibles.</p>
<p data-start="913" data-end="937"><strong data-start="916" data-end="935">Watch to learn:</strong></p>
<ul data-start="938" data-end="1150">
<li data-start="938" data-end="981">
<p data-start="940" data-end="981">The journey of Ivanti ITSM through time</p>
</li>
<li data-start="982" data-end="1043">
<p data-start="984" data-end="1043">How to elevate tofu with bold sauces and crunchy toppings</p>
</li>
<li data-start="1044" data-end="1102">
<p data-start="1046" data-end="1102">Why butter lettuce is fancy, but iceberg keeps it real</p>
</li>
</ul>
<p data-start="1152" data-end="1232">This is the place where food meets function. History meets heat. That’s <em data-start="1211" data-end="1232">Enablement Entrées.</em></p>
</div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-double" style="--awb-height:20px;--awb-amount:20px;border-color:#dbe2ea;border-top-width:1px;border-bottom-width:1px;"></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-15 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/bxpuNasLJTM?si=O9nPyOBnAzJ1RGrU&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="360" height="203" src="https://www.youtube.com/embed/bxpuNasLJTM?si=O9nPyOBnAzJ1RGrU&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-24" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h1 class="style-scope ytd-watch-metadata">Enablement Entrées:<br />
Episode 1 – Upsell / Cross Sell Strategy Meets Spicy Sausage</h1>
<p>In the premiere episode of NCSi’s Enablement Entrées, we serve up more than just food for thought. Join Bryan Hadzik and Jan Steenblik in a flavorful fusion of professional enablement and culinary adventure.</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-25"><p>As Jan whips up a sizzling dish of Mushroom-Spinach Gnocchi with Spicy Sausage (spoiler: there’s a lot of butter and even more Parmesan), Bryan dishes out bite-sized strategies for upselling and cross-selling Ivanti products to existing customers. Learn how to &#8220;fish&#8221; for opportunity, handle happy and grumpy customers, and serve up value with tools like health checks, ambush demos, and the “art of the possible.”</p>
<p>While Jan channels her inner chef (black gloves and all) to masterfully pan-fry gnocchi, Bryan stirs up actionable insights on how to elevate customer conversations from Security Controls to Neurons, and from ITSM to ITAM. It’s half cooking show, half sales masterclass, and fully entertaining.</p>
<p>Come for the comfort food, stay for the enablement. And remember: it’s pronounced nyoh-kee, but even if you butcher the name, just don’t butcher the upsell.</p>
<p>Watch the episode, try the recipe, and let us know if your gnocchi turned out better than your last client pitch.</p>
</div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-double" style="--awb-height:20px;--awb-amount:20px;border-color:#dbe2ea;border-top-width:1px;border-bottom-width:1px;"></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-16 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1216.8px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="560" height="315" src="https://www.youtube.com/embed/FThrjOlTVkw?si=hkjVe2oYze79yGH2&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-42 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><iframe width="360" height="203" src="https://www.youtube.com/embed/FThrjOlTVkw?si=hkjVe2oYze79yGH2&enablejsapi=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-43 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-26" style="--awb-text-transform:none;"><h2 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px"></h2>
<h1 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px">Welcome to Enablement Entrees</h1>
<h1 class="fusion-responsive-typography-calculated" style="line-height: 1.2;" data-fontsize="28" data-lineheight="33.6px">Invite Episode</h1>
<p>We’re dishing out more than just dinner—this is Ivanti sales enablement with a delicious twist.</p>
<p>In this invite episode, NCSi, the 6x North American Services Partner of the Year kicks off a new video series that blends bite-sized training on selling Ivanti solutions with real recipes, real tools, and really fun surprises from our very own Studio 3B test kitchen.</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-44 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-27"><p style="text-align: center;"><strong>In this episode:</strong></p>
<p style="text-align: center;">– Learn the key ingredients for selling [Ivanti product focus] –<br />
– See how NCSi supports your success with pre-sales to post-sales and everything in between –<br />
– Watch us try (emphasis on try) to cook up a winning recipe –<br />
– Get a preview of the kitchen gadgets and gifts headed your way –</p>
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