LATEST EPISODE

Enablement Entrées:
Episode 6 – Who You Gunna Call?!

Welcome to the final—but not quite the messiest—episode of NCSi’s Enablement Entrées! For our big holiday send-off, we’re bringing back the OG duo that started this whole delicious adventure: Bryan Hadzik and Jan Steenblik. And this time, they’re joined by two very special guests: NCSi CEO Bryan Boam, making his debut as our self-appointed chocolatier, and Ivanti’s own Dan Lutter, who flies in to help stir the pot (and maybe save the kitchen).

What’s on the menu:

This Christmas-themed finale is packed with laughter, leadership insights, and enough chocolate to violate several OSHA guidelines. Together, the crew whips up chocolate-covered caramel pretzels, walks through the “NCSi-standard” method (a.k.a. total chaos), and proves once again that sprinkles fix almost anything. In

This Episode You’ll See:

• Hadzik & Jan reunite for the series wrap-up and holiday goodies reveal
• CEO Bryan Boam showing off his serious chocolatier energy, and his C-level prowess.
• Dan Lutter sharing how he can help customers from vision to success
• A behind-the-scenes look at executive engagement, sales acceleration, and big-picture strategy
• A growing mess that definitely required more than one roll of paper towels

Thank you for joining us all season long! We’ve cooked, we’ve learned, we’ve made messes that would concern most adults. Most importantly, we’ve loved supporting the Ivanti Commercial team with training served up with a side of fun.

Enablement Entrées:
Episode 5 – ITAM, Discovery & Migration Magic with Ashley Carpenter!

In this episode, Ashley Carpenter, NCSi’s Commercial Sales Director, takes center stage alongside a few special (and very adorable) helpers. While Bryan Hadzik takes kitchen duty, mixing up a batch of “healthy-ish” protein balls. Ashley dives into key topics that help clarify and strengthen customer conversations across Ivanti solutions:

What’s on the menu:

• ITAM vs. Discovery: Understand the differences between Ivanti Neurons for IT Asset Management and Discovery, what’s counted, what’s not, and how to guide customers through licensing and data clarity.
• Security Migrations: Learn why EPM migrations to the cloud mean more than just “moving up”, they unlock proactive bots, real-time visibility, and streamlined device management.
• ESM Migrations: Explore how Enterprise Service Management migrations simplify upgrades, reduce maintenance, and open opportunities for ITSM bundling (plus, a few FedRAMP insights!). Between the lessons, the kitchen chaos, and a few chocolate chips mysteriously disappearing, this episode proves that learning about IT solutions doesn’t have to be dry.

Bonus: Ashley’s recipe for success (and protein snacks) is included, no oven required, just plenty of laughs. Watch now to learn, laugh, and maybe even roll up your sleeves for a snack break.

Enablement Entrées:
Episode 4 – AI, App Control & a Southern Oreo Surprise!

We’re back with Episode 4 of NCSi’s Enablement Entrées where a dash of training meets a spoonful of flavor!

In this episode:

Bryan Hadzik dives into one of the hottest (and most misunderstood) topics in IT today: Artificial Intelligence, and what that means as a practical tool. Then he shifts into Application Control, one of the most powerful (and sometimes overlooked) parts of Ivanti’s security story.

Scott Frazier joins us from the Ivanti commercial team to share a Southern classic—Oreo Delight. Just be warned: once the spoon hits the pan, it’ll disappear faster than your free time.

Take a peek at the video link below, get smarter on Ivanti’s offerings, and maybe even find your new go-to dessert for the next potluck.

Thanks for tuning in and being part of the Enablement Entrées series. Stay hungry for knowledge and dessert!

Enablement Entrées:
Episode 3 – Cross-Selling Success & 150 Years of Flavor!

In this mouthwatering episode of NCSi’s Enablement Entrées, we’re blending business strategy with a family recipe that’s been simmering for over a century.

Bryan Hadzik serves up expert tips on cross-selling Ivanti Security and ITSM solutions, showing you how to bridge conversations, spot opportunities, and deliver more value to your customers.

It’s sales enablement you can sink your teeth into.

Meanwhile, Andrew Mitchell steps into the kitchen to share his 150-year-old family Italian Gravy recipe, a slow-simmered tradition that brings together garlic, tomatoes, and a splash of wine for a sauce that’s anything but ordinary.

In this episode, you’ll get:
• Proven cross-selling techniques for Security & ITSM
• A better understanding of how Ivanti’s solutions complement each other
• Step-by-step kitchen wisdom from a recipe passed down through generations

A hearty dose of humor, camaraderie, and culinary creativity

Whether you’re here to sharpen your sales game or to learn what makes Andrew’s Italian Gravy legendary, you’ll leave with a full plate of ideas (and maybe a craving for pasta).

Enablement Entrées:
Episode 2 – Ivanti ITSM History + a Fresh Recipe!

In this deliciously insightful episode of Enablement Entrées, Bryan Hadzik dives into the storied evolution of Ivanti’s ITSM platform—from its roots in early acquisitions to its powerful present-day capabilities.

Whether you’re a history buff or a tech strategist, this segment is packed with perspective.

Meanwhile in the kitchen, Dan Lutter stirs up something unexpected: Tofu Lettuce Wraps so flavorful, you’ll forget they’re healthy. Dan breaks down this easy, customizable recipe that’s as perfect for weeknight dinners as it is for impressing picky eaters. (Spoiler: even kids might like it.)

Expect plenty of laughs, lettuce puns, and a sriracha cameo—all wrapped up in a bite-sized blend of enablement and edibles.

Watch to learn:

• The journey of Ivanti ITSM through time

• How to elevate tofu with bold sauces and crunchy toppings

• Why butter lettuce is fancy, but iceberg keeps it real

This is the place where food meets function. History meets heat. That’s Enablement Entrées.

Enablement Entrées:
Episode 1 – Upsell / Cross Sell Strategy Meets Spicy Sausage

In the premiere episode of NCSi’s Enablement Entrées, we serve up more than just food for thought. Join Bryan Hadzik and Jan Steenblik in a flavorful fusion of professional enablement and culinary adventure.

As Jan whips up a sizzling dish of Mushroom-Spinach Gnocchi with Spicy Sausage (spoiler: there’s a lot of butter and even more Parmesan), Bryan dishes out bite-sized strategies for upselling and cross-selling Ivanti products to existing customers. Learn how to “fish” for opportunity, handle happy and grumpy customers, and serve up value with tools like health checks, ambush demos, and the “art of the possible.”

While Jan channels her inner chef (black gloves and all) to masterfully pan-fry gnocchi, Bryan stirs up actionable insights on how to elevate customer conversations from Security Controls to Neurons, and from ITSM to ITAM. It’s half cooking show, half sales masterclass, and fully entertaining.

Come for the comfort food, stay for the enablement. And remember: it’s pronounced nyoh-kee, but even if you butcher the name, just don’t butcher the upsell.

Watch the episode, try the recipe, and let us know if your gnocchi turned out better than your last client pitch.

Welcome to Enablement Entrees

Invite Episode

We’re dishing out more than just dinner—this is Ivanti sales enablement with a delicious twist.

In this invite episode, NCSi, the 6x North American Services Partner of the Year kicks off a new video series that blends bite-sized training on selling Ivanti solutions with real recipes, real tools, and really fun surprises from our very own Studio 3B test kitchen.

In this episode:

– Learn the key ingredients for selling [Ivanti product focus] –
– See how NCSi supports your success with pre-sales to post-sales and everything in between –
– Watch us try (emphasis on try) to cook up a winning recipe –
– Get a preview of the kitchen gadgets and gifts headed your way –

Introducing:
NCSi – Ask the Expert — your direct line to live discussions, technical deep-dives, and practical advice from NCSi’s award-winning engineering team.

Join one—or all—of our dedicated user groups focused on:

• Ivanti Neurons for ITSM – Streamline service delivery and automation.

• Ivanti Neurons for ITAM – Gain control and visibility over your assets.

• Ivanti Neurons for DEX/Patch – Enhance user experience and keep endpoints secure.

Why Join?

• Receive calendar invites to both scheduled and impromptu expert sessions.

• Connect with peers and learn real-world solutions from those who’ve implemented them.

• Get answers to your questions—live—from the engineers who know Ivanti inside and out.

As the Ivanti Americas Services Partner of the Year consistently since 2016, NCSi brings you unmatched expertise from engineers located across the U.S.

Sign up below to choose the sessions that matter most to you—and never miss an opportunity to Ask the Expert!

Registration